Privacy Policy

1. What Information We Collect

We collect the following types of personal data:

Contact details

Your name, email address, phone number and address when you:

• Book an appointment
• Sign up for updates
• Contact us

Booking and service information

Details of the services you book with us, appointment dates and any notes you give us to provide your service.

Payment information

We do not store full payment card details on our systems. Payment information is processed through our secure payment partners.

Website data

When you visit our site we may collect:

• IP address
• Browser type and device
• Pages viewed and actions taken

We use cookies and similar technology on the website. You can manage cookie preferences through your browser.

2. How We Use Your Information

We use your data to:

• Confirm, arrange and manage salon appointments
• Communicate with you about your appointment and services
• Improve our services
• Respond to enquiries and feedback
• Meet legal obligations

We do not sell your personal data.

3. Legal Basis for Processing

Under UK data protection law (including GDPR), we rely on:

• Contractual necessity: to provide you with salon services and manage bookings
• Consent: if you opt in for marketing updates or newsletters
• Legitimate interests: to improve our services and website performance

4. Marketing and Communications

We will only send marketing emails if you have agreed to receive them. You can opt out at any time by:

• Clicking "unsubscribe" in emails
• Contacting us directly

5. Sharing Your Information

We may share information with:

• Service providers who help us run the website or bookings system (e.g., appointment platforms)
• Legal or regulatory authorities if required by law
• Professional advisors (for legal or accounting services)

We do not share data with third parties for their own marketing.

6. Security and Storage

We take reasonable steps to keep your data secure and only keep it for as long as needed for the purposes set out here or to meet legal requirements.

7. Your Rights

You have the right to:

• Ask what information we hold about you
• Request corrections
• Ask us to delete your information (in certain circumstances)
• Request a copy of your data
• Withdraw consent if processing is based on consent

To exercise these rights, contact us at kapil@kapilhairstudio.co.uk

If you have concerns about how we handle your data, you can contact the UK Information Commissioner's Office (ICO).

8. Cookies and Tracking

Our website uses cookies to:

• Enable basic site functions
• Understand usage and improve performance

You can manage cookie settings in your browser.